Technical, NETWORK & DATABASE supportS
SAFNAH Technical support TEAM ALWAYS AVAILABLE
Getting
Technical support steps
STEP 1
The problem
Make sure you summarize the problem you are facing.
STEP 2
Problem type
If it’s a software problem and need remote assistance then you will at least install have one of the remote administration tools such as [TeamViewer, AnyDesk, chrome remote desktop, UltraVNC … etc ], if it was hardware then we may advise you on what should be done to solve the issue.
STEP 3
Be online
Make sure you have a good reliable internet connection.
It takes at least 1 working day to 6 working days to finish
STEP 1
The problem
Make sure you summarize the problem you are facing.
STEP 2
Multiple solutions
We will study the network diagram and propose multiple solutions.
STEP 3
Best solution
We either send qualified network technicians to apply the proper fix and solve the problem or we may send you full instructions on how to solve it by yourself with the help and support of our network specialist team.
IT TAKES AT LEAST 2 WORKING DAYS TO 6 WORKING DAYS TO FINISH
Getting Databases Solutions
STEP 1
The problem
Make sure you summarize the problem you are facing.
STEP 2
Study & solutions
We will study the current database solution if it exists, then replay you of what possible tweaks and optimization is needed on it or apply alternative other database solutions in tech and business-wise report.
STEP 3
Remote assistance
One of our databases specialists will apply the proper fix and solve the problem via remote assistance tools as mentioned in the tech support steps.
IT TAKES AT LEAST 2 WORKING DAYS TO 6 WORKING DAYS TO FINISH